Accessibility Statement
KNOWEE CARDS, S.L., responsible for https://web.know.ee, is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector.
The present accessibility statement applies to the website https://web.know.ee.
Compliance Status
This website is partially compliant with RD 1112/2018 due to the exceptions and the lack of compliance with the aspects indicated in the following point.
Inaccessible Content
The content listed below is not accessible for the following reasons:
Lack of compliance with RD 1112/2018.
The content listed below is not accessible for the following reasons (all of which are under review and will be improved in subsequent versions of the portals):
- Images may be found without accompanying explanatory text.
- Incorrect nesting of tags may still be found.
- There could be editing errors on the website.
Disproportionate Burden
Not applicable.
The content does not fall within the scope of the applicable legislation.
There may be office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements, although efforts have been made to ensure that most of them do comply.
Preparation of the Next Accessibility Statement
The present statement was prepared on April 3, 2023. The method used to prepare the statement was a self-assessment carried out by the responsible company.
Comments and Contact Information
You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018), such as:
- Report any potential non-compliance by this website.
- Communicate other difficulties in accessing the content.
- Make any other inquiry or suggestion for improvement regarding the accessibility of the website.
Through the contact form on this website or via the telephone number (+34) 976 23 94 33. You may submit:
- A complaint regarding compliance with the requirements of RD 1112/2018.
- A request for accessible information concerning:
- Contents that are excluded from the scope of RD 1112/2018 as established by Article 3, Section 4.
- Contents that are exempt from meeting accessibility requirements due to a disproportionate burden.
In the Accessible Information Request, it must be clearly specified, the facts, reasons, and request that allow to verify that it is a reasonable and legitimate request.
Complaints and claims about accessible information will be made through the electronic office (https://sede.red.gob.es/procedimientos/quejas-y-sugerencias), and will be received and handled by the Information Systems area of Red.es.
Application Procedure
If, once an accessible information request or complaint has been made, it has been rejected, the person disagrees with the decision taken, or the response does not meet the requirements set out in Article 12.5, the interested party may initiate a claim. Likewise, a claim may be initiated if the period of twenty working days has elapsed without receiving a response.
The claim can be submitted through the Generic Instance of the Electronic Office of the Ministry of Economic Affairs and Digital Transformation, as well as through the other options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations. Claims will be received and handled by the General Sub-Directorate of Services Inspection of the Ministry.
Additional Content
This portal is designed to allow changes in text size and color, as well as the page background, through the standard configuration options of browsers. If you wish to change the text size in the main graphical browsers, use the following menus:
- Internet Explorer, Mozilla y Firefox: View> Text Siez
- Opera: View > Zoom
- Safari: View > Make text Bigger
- Chrome: Control the current page > Text Size
- Ctrl + +to increase it
- Ctrl + – to decrease it
- Ctrl + 0 to restore the original text size
To modify the size of everything on the page:
